Reception
Multi-Persona Answering
Separate AI personas for sales, support, and intake — each with its own voice, tone, and knowledge, so one number can run a whole virtual front desk.
AI Products — Voice
SmartLineanAIvoiceagentthatneverputsacalleronhold
SmartLine answers every inbound and outbound call, in the caller’s own language, in under a second — qualifying leads, booking appointments, and handing anything it cannot resolve straight to a person. It runs on the phone lines you already have.
What actually answers the phone
Not a menu. Not a queue. A conversation.
SmartLine plugs into your existing phone number, SIP trunk, or website — no new hardware, no new number to advertise. Callers talk, SmartLine listens and responds in real time, and every call is scored and logged the moment it ends.
- <1s
- Response time from the moment a caller finishes speaking
- 20+
- Languages, with native accents — mid-call language switches included
- 24/7
- Every call answered — peak hours, after-hours, weekends
- 6
- Scoring dimensions applied to every call: overall, sentiment, compliance, resolution, quality, goal
One phone number, four jobs done.
Web
Voice Widget
A one-line embed adds a "talk to us" button to any page — visitors speak to SmartLine directly in the browser, no phone number or call cost involved.
Actions
Function Calling
SmartLine books appointments, sends SMS confirmations, and looks up customer records mid-call through webhooks into your CRM, POS, or booking system.
Outbound
Campaign Calling
Upload a contact list and SmartLine works through it, reporting outcomes call by call — for confirmations, reminders, or follow-up campaigns.
Built for the businesses that live on the phone.
Appointment-driven businesses
Clinics, salons, real estate agencies, and hospitality operators where every missed call is a missed booking. SmartLine answers, qualifies, and books — even at 11pm on a Saturday.
Teams drowning in repeat questions
Restaurants, retail, and service businesses fielding the same handful of questions all day. SmartLine handles hours, pricing, and availability from its own knowledge base, and escalates anything it should not answer alone.
Why teams switch
What changes the day SmartLine answers your phone.
Most businesses lose calls quietly — during lunch, after hours, on the second ring while staff are with another customer. None of that shows up on a report until a customer complains.
The usual way
Calls go unanswered during peak hours and after closing.
With SmartLine
Every call is answered in under a second, around the clock — SmartLine does not take a lunch break.
The usual way
One receptionist juggles sales, support, and bookings at once.
With SmartLine
Separate AI personas per department, each with its own voice and scope, running on the same number.
The usual way
No record of what was actually said or promised on a call.
With SmartLine
A full transcript, sentiment, and a 6-score analysis for every conversation — searchable, not remembered.
The usual way
A caller who only speaks Urdu or Arabic gets passed around.
With SmartLine
SmartLine speaks 20+ languages natively, including switching mid-call if the caller does.
See SmartLine answer a real call.
Tell us your phone setup and the languages you need — we will show SmartLine running on a scenario close to your business.